Effective on May 25, 2018
Information about you that you give us by filling in forms either on our website, or by filling in forms within our software, by corresponding with us by phone, e-mail or otherwise, includes information you provide when you use our website, register for, subscribe to or use our services, search for a product, place an order on our website, participate in discussion boards or other social media functions on our website and/or when you report a problem through our website. The information you give us may include your name, address, e-mail address, company name and phone number, problem descriptions and sign up survey answers. When using our website and/or services, you may also input or otherwise provide us with the personal data of your own customers, clients, suppliers or other existing or prospective sales or business contacts or partners, including for example, their names, email address, company name, job title, phone number and other contact details, appointments and other meeting arrangements and you understand that your customer data you provide us with will also be subject to and processed in accordance with this Policy.
Locations where your data may be Stored or Processed
Personal information collected by Cloud Daddy may be shared with its affiliates and subsidiaries and may be stored and processed in the U.S., or any other country in which Cloud Daddy or its affiliates or subsidiaries or agents maintain facilities, and by providing us with your personal information and using our Website, software, or services, you consent to any such transfer of information outside of your country. Please note that when using Cloud Daddy Secure Backup, your own data remains within your own Amazon Web services (AWS) region and therefore is always within the bounds of your own security policy. You can read more about AWS’s security policy at https://aws.amazon.com/security/.
Use of your Personal Information
As is true of most internet sites, we automatically gather information about your web session such as your IP address, browser type, version, time zone setting, browser plug-in types and versions, operating system and platform, Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, any phone number used to call us and other performance data which may be subject to analytics software.
We use this information:
to communicate with you about new products and services;
to notify you about changes to the Services;
to provide customer service;
to send you requested content, sales or service information;
to assess the needs of your business to determine services;
to setup and administer your account for service;
to perform our obligations arising from any contracts entered into between you and us;
to display content that is customized to your interests and preferences;
to respond to customer services requests;
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
where you have given us your consent to do so, to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you;
to send you a newsletter or information about our content, services, programs and offerings or other information or offers that may be of interest
to perform anonymized research and analysis aimed at improving our content, services and technologies, including sending you surveys;
to run contests, select entrants, and choose prize winners; and/or
to operate our blogs or comment areas of our Website.
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, or you can contact us at compliance@CloudDaddy.com.
Information Obtained Regarding Third Parties
If you provide us personal information about others, or if others give us your information such as Google, or AWS, we will use this information and the combined information for the purposes set out above and for the specific reason for which it was provided to us. All AWS services are GDPR ready. https://aws.amazon.com/blogs/security/all-aws-services-gdpr-ready/
AWS has also completed GDPR service readiness audits and validated that all generally available services and features adhere to the high privacy bar and data protection standards required of data processors by the GDPR. As an Infrastructure as a Service (IaaS) provider, AWS has also announced compliance with the CISPE Data Protection Code of Conduct, ensuring appropriate data protection standards to protect their data consistent with the GDPR. Cloud Daddy Secure Backup is built using native Amazon APIs and as a result, adheres to the same compliance measures set by AWS.
AWS provides specific features and services which customers can leverage as they seek to comply with the GDPR. https://aws.amazon.com/compliance/gdpr-center/
AWS also provides GDPR Resources in complying with GDRP: https://aws.amazon.com/blogs/security/tag/gdpr/
Please see the AWS Whitepaper about GDPR Compliance on AWS: https://d1.awsstatic.com/whitepapers/compliance/GDPR_Compliance_on_AWS.pdf
We may disclose your personal information to third-party service providers who perform services on our behalf. For example, we may hire other companies to provide data storage, processing or management, to host websites or computer servers, to assist in advertising, marketing, to conduct audits, analytics and search engine providers that assist us in the improvement and optimization of our website, etc. Those third-party service providers (i) are permitted to obtain only the personal information they need to provide the service, (ii) are required by Cloud Daddy to protect personal information to the same extent as Cloud Daddy and as required by applicable law, including, if they process personal information of persons residing in the EU, the GDPR, (iii) are permitted to use such personal information only for the purposes for which it is provided to them, and (iv) are prohibited from using it for any other purpose.
We may also disclose your personal information
as required by law such as to comply with a subpoena, or similar legal process;
when we believe in good faith that disclosure is necessary to protect our rights or comply with law, protect your safety or the safety of us or others, investigate fraud, defend ourselves from legal claims, or respond to a government request;
if Cloud Daddy is involved in a merger, acquisition, or sale of all or a portion of its assets; (In such event, you will be notified via email and/or a notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.);
to our legal counsel and auditors; or
to any other third party with your prior consent to do so.
Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. Instructions for blocking or deleting cookies in other browsers may be available in each browser's privacy or help documentation.
We may use third party website analytic services, including Google Analytics to gather information about how you and others use our website, and to facilitate website use of the website. For example, we will know how many users access a specific page and which links they clicked on. We may use this aggregated information to understand and optimize how our website is used and the information regarding your activity on the website to assess your content and other needs so that we may offer content and/or services to meet such needs. To find out more about Google Analytics please visit: support.google.com/analytics/answer/6004245.
Certain of our emails may contain electronic images known as Web beacons (sometimes called single-pixel gifs) that are set by our third party service providers. Web beacons are used along with cookies enabling us to associate your responses to your Website account and/or compile aggregated statistics to analyze how our email campaigns are received by their recipients.
Our Website may include Widgets, which are interactive mini-programs that run on our website to provide specific services from another company (e.g. displaying the news, opinions, etc).
Links to Other Internet Sites
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at compliance@CloudDaddy.com.
Website Blogs and Forums
Our Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
Reviewing and Correcting and Updating your Personal Information
Under the General Data Protection Regulation (GDPR) in the EU, you have the right to receive a copy of, review and/or update your personal information and to correct any of your personal information in our records that is inaccurate. We extend this right to persons everywhere. If you would like to do so, contact us at compliance@Cloud Daddy.com.
Deletion or Restriction of Our right to Store or Process your Personal Information
Under the GDPR, you have the right to restrict processing of or request erasure of your personal information. However this right is not absolute, and we may continue to retain and use your personal information as we determine is necessary for management of continuing contractual rights and obligations, the establishment, exercise or defense of legal rights or claims or protect our or other Cloud Daddy licensee rights, which would include our need to comply with our contractual and other legal obligations, resolve disputes or claims, and enforce our agreements.
Cloud Daddy Inc.
174 Nassau Street, Suite 230
Princeton, NJ 08542